BigPanda

If you are receiving a <code>HTTP/1.1 401 Unauthorized</code> response, ensure that you are using the right API token.

BigPanda currently uses two types of API tokens; an organization-level bearer token and a user API key.

The following API requests require the <b><a href="https://docs.bigpanda.io/docs/api-key-management" target="_blank" rel="nofollow noopener noreferrer">user API</a></b> key:

<a href="https://docs.bigpanda.io/reference#maintenance-plan-v2-how-it-works" target="_blank" rel="nofollow noopener noreferrer">Maintenance v2 plans</a>

<a href="https://docs.bigpanda.io/reference#rcc-how-it-works" target="_blank" rel="nofollow noopener noreferrer">Changes</a>

<a href="https://docs.bigpanda.io/reference#topology-ui-configuration-api" target="_blank" rel="nofollow noopener noreferrer">Topology</a> 

- <a href="https://docs.bigpanda.io/reference#maintenance-plan-v2-how-it-works" target="_blank" rel="nofollow noopener noreferrer">Maintenance v2 plans</a>
- <a href="https://docs.bigpanda.io/reference#rcc-how-it-works" target="_blank" rel="nofollow noopener noreferrer">Changes</a>
- <a href="https://docs.bigpanda.io/reference#topology-ui-configuration-api" target="_blank" rel="nofollow noopener noreferrer">Topology</a> 

The other API endpoints require the organization-level <b><a href="https://docs.bigpanda.io/reference#section-authentication-tokens" target="_blank" rel="nofollow noopener noreferrer">bearer token</a></b>.

Using the correct token when making API requests

Getting 401 Unauthorized Error

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you