BigPanda has the functionality of assigning an incident to a specific user. When an incident is assigned, the property "assignee" is set with the email address of the user assigned to the incident.

Here three useful tips on using the property "assignee":

1. Search for incidents assigned to a specific user

2. Search for incidents that have been assigned

3. Search for incidents that have not been assigned

You can make these searches in the Incident Feed or the Unified Search.