BigPanda has the functionality of searching the comments left on an incident.
Here are three useful tips for searching incident comments:
1. Search for incident's comments that contain specific value
comment = "Search Term"
2. Search for incidents that have comments
comment = *
3. Search for incidents that don't have comments
comment != *
The new functionality supported both in the Incident Feed search and Unified Search tab.
Looking for more information on the Unified Search tab? Check out our Platform Introduction course in BigPanda University.